Missed calls can lose businesses surprisingly large amounts of money. They’re bad for morale and customer retention too. But the good news is that modern telephony systems allow you to provide a much better customer experience.
Always Available: be a business hero, not a business fire-fighter
Out-of-date, incompatible systems are difficult to administer and not easy for customers to deal with. But ...
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DevOps Exposed: because we all need to move fast and stay secure
DevOps approaches have become a fixture in most businesses. But integration with security operations is lagging behind.
New thinking around DevSecOps [VIDEO]
Catch up with delegates at IP Expo last month to gauge awareness and understanding around this new way of working.
The DevSecOps Mindset: a quick guide to "shifting left and shifting right"
The key word for DevSecOps is continuous, with checks at all stages: planning, coding, pre-production, and even decommissioning. It all makes for a very different culture of collaboration.
Tools of the Trade: achieving DevSecOps with open-source tools
DevSecOps requires a cultural change which promotes the “secure by default” culture and is the only way to handle “security at scale”.
Driven Update: All together now
For many businesses, effective and responsive IT is now about pulling different specialist teams together…and that requires strong leadership. In this issue of DRIVEN Update, we explore the issues.
Cloud Culture: key conversation starters to define your migration
Whether implementing a Cloud strategy for the first time or moving more workloads into the Cloud, having the proper expectations is key.
Inhibitors to Change: twelve reasons why Cloud migrations fail
Here are 12 key issues encountered by Cloud adopters, and how to overcome them.
Destination Points: six ways to differentiate an application transformation project
You understand your applications, you've got the team in place to handle the change in internal operations and governance. So what's next?
How to transform and run your applications on any Cloud
In this short video, hosted by Claranet's cloud experts Stephen Old and Tom Marsh, we help you by summarising where you start if you're in an organisation looking to move to or harness the cloud.
Are you well-connected? : Why Networks are the lifeblood of every successful business
In today’s “always on”, 24/7 economy, if the Network fails, the business fails. So why do so many companies only regard this essential asset as “a necessary cost”. Time to reassess?
A quick guide to virtual Networks: ten considerations when deploying SD-WAN in the Cloud
Networks can be more flexible, robust, and secure when you ditch the hardware. Take a look at this short question-and-answer guide to get the low-down on SD-WAN.
Wireless Networks: how next-generation Wi-Fi can transform business performance
Significant improvement in Wi-Fi means the technology is now a critical component for many businesses. Take a look at some of the latest developments.
The new economy: always on, always available
Understanding and addressing the challenges of the always-on economy.
A world of difference
How Digital Leaders operate in the 24x7 marketplace (plus, nine points to set your IT on fire in 2019).
The elastic business: three ways to right-size your digital estate
Right-sizing your tech is essential to ensuring you have exactly the right amount of resources available at all times - and ensuring you don’t overspend.
Digital Divide: Five reasons why businesses are failing to deliver on customer expectations
The key to bridging the digital divide is data – or more specifically how you use data. Find out why businesses are failing to deliver on customer expectations.
Mastering Teams: the fastest growing app in Microsoft history
As Microsoft continues to develop and improve Office 365, a wide suite of tools have emerged in recent years. But one area stands out as their current priority, and it's all about team collaboration.
How does Office 365 know who I am? : The importance of identity management for migration planning
Deciding which identity management model you are going to adopt - Claranet - Understanding identity management options in Office 365
Office 365 adoption : It’s not (just) about the training
As with the roll out of any new system, training for Office 365 is essential for users.
Office 365 Licensing: only pay for what you need