Key Performance Indicators aggregate performance of multiple business processes – and if those parts are in silos, the KPIs won’t be met. This SlideShare presentation looks into the reasons why, backed up by findings from talking to 750 IT and Digital leaders across Europe..
Plan Your Route: avoid migrating mailboxes to O365 the hard way
Avoid travelling the hard path to O365.
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Office 365 adoption, it’s not (just) about the training
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Many hackers have moved away from the dark side in recent years. Today’s breed of white hat hackers are an important asset to businesses.
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The Internet of Things has become a game of hide and seek. Discover what is lurking in the shadows to ensure optimal cybersecurity.
Plugging the gaps: working together to ensure Cyber Essentials certification
Achieving Cyber Essentials Certification is not enough. Businesses today need to go beyond it to plug all the gaps to mitigate the latest cyber threats.
Testing times: which is the best methodology for you
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Are tactical and operational issues consuming your time?
What would you do with an extra 10 days of work time every month?
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Moving on up: how agile telephony can improve business performance
Missed calls can lose businesses surprisingly large amounts of money. They’re bad for morale and customer retention too.
Ready, fire, aim! Ways to ensure your Hosted Voice rollout doesn’t shoot you in the foot
You have decided to introduce a brand new communications platform, but how will you manage the implementation to ensure it’s a success?
Lost in Action: do you really know where your customers go?
When it comes to telephony, many businesses report not having a firm grip on the customer experience.
Always Available: be a business hero, not a business fire-fighter
Out-of-date, incompatible systems are difficult to administer and not easy for customers to deal with. Old telephony can damage brand reputation, turn away customers, and have a negative impact on the
All gain, no pain: when the going gets tough, the tough get flexible
Hosted voice offers the flexibility of BYOD without the regulatory and logistical headaches.
Understanding identity management options in Office 365
Understanding identity management options in Office 365.
Email: still the favourite route of attack