Hosted Telephony

Future scope: the shape of communications post-2025

In this final post, I’d like to look ahead at the world post-2025, positing a few ideas for what our communication world will look like and feel like, for both residential and business services.

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The big switch off: how the transition from PSTN and ISDN may play out

The big switch off: how the transition from PSTN and ISDN may play out

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100 years in the making: the end of PSTN and ISDN networks

The start of a new year is always a good opportunity to take a moment to look back at the 12 months just past, and to consider the future.

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Ready, fire, aim! Ways to ensure your Hosted Voice rollout doesn’t shoot you in the foot

You have decided to introduce a brand new communications platform, but how will you manage the implementation to ensure it’s a success?

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Lost in Action: do you really know where your customers go?

When it comes to telephony, many businesses report not having a firm grip on the customer experience.

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Always Available: be a business hero, not a business fire-fighter

Out-of-date, incompatible systems are difficult to administer and not easy for customers to deal with. But there is another way...

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All gain, no pain: when the going gets tough, the tough get flexible

Hosted voice offers the flexibility of BYOD without the regulatory and logistical headaches.

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The hidden costs of traditional phone systems

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Snow Joke - Why bad weather is bad news for business

The trick is to bring the cloud to your communications in the form of hosted voice services.

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