Other content in this Stream
New Kid on the Block: SD-WAN myths explored
If you are involved at all in the communications business, you cannot avoid the new hot topic on the block, SD-WAN.
Future scope: the shape of communications post-2025
In this final post, I’d like to look ahead at the world post-2025, positing a few ideas for what our communication world will look like and feel like, for both residential and business services.
The big switch off: how the transition from PSTN and ISDN may play out
The big switch off: how the transition from PSTN and ISDN may play out
100 years in the making: the end of PSTN and ISDN networks
The start of a new year is always a good opportunity to take a moment to look back at the 12 months just past, and to consider the future.
2:37SOCOTEC - Making the Switch to Hosted Voice with Claranet
To enhance their capabilities, SOCOTEC turned to Claranet – who was their existing network partner – to arrange a full migration to its Hosted Voice system. This VoIP solution provides a complete tele
Moving on up: how agile telephony can improve business performance
Missed calls can lose businesses surprisingly large amounts of money. They’re bad for morale and customer retention too.
Ready, fire, aim! : Ways to ensure your Hosted Voice rollout doesn’t shoot you in the foot
You have decided to introduce a brand new communications platform, but how will you manage the implementation to ensure it’s a success?
Lost in Action: do you really know where your customers go?
When it comes to telephony, many businesses report not having a firm grip on the customer experience.
Always Available: be a business hero, not a business fire-fighter
Out-of-date, incompatible systems are difficult to administer and not easy for customers to deal with. But there is another way...
All gain, no pain: when the going gets tough, the tough get flexible
Hosted voice offers the flexibility of BYOD without the regulatory and logistical headaches.
Snow Joke - Why bad weather is bad news for business
