Other content in this Stream
New Kid on the Block: SD-WAN myths explored
If you are involved at all in the communications business, you cannot avoid the new hot topic on the block, SD-WAN.
Future scope: the shape of communications post-2025
In this final post, I’d like to look ahead at the world post-2025, positing a few ideas for what our communication world will look like and feel like, for both residential and business services.
The big switch off: how the transition from PSTN and ISDN may play out
The big switch off: how the transition from PSTN and ISDN may play out
100 years in the making: the end of PSTN and ISDN networks
The start of a new year is always a good opportunity to take a moment to look back at the 12 months just past, and to consider the future.
2:37SOCOTEC - Making the Switch to Hosted Voice with Claranet
To enhance their capabilities, SOCOTEC turned to Claranet – who was their existing network partner – to arrange a full migration to its Hosted Voice system. This VoIP solution provides a complete tele
Moving on up: how agile telephony can improve business performance
Missed calls can lose businesses surprisingly large amounts of money. They’re bad for morale and customer retention too.
Ready, fire, aim! Ways to ensure your Hosted Voice rollout doesn’t shoot you in the foot
You have decided to introduce a brand new communications platform, but how will you manage the implementation to ensure it’s a success?
Lost in Action: do you really know where your customers go?
When it comes to telephony, many businesses report not having a firm grip on the customer experience.
Always Available: be a business hero, not a business fire-fighter
Out-of-date, incompatible systems are difficult to administer and not easy for customers to deal with. But there is another way...
All gain, no pain: when the going gets tough, the tough get flexible
Hosted voice offers the flexibility of BYOD without the regulatory and logistical headaches.
Snow Joke - Why bad weather is bad news for business
