Claranet | Where to Run existing Workloads White Paper

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Infrastructure Transformation White Paper 8 2001:0DB8:AC10:FE01 Go: Business Case for Transformation • Business justification – We'll define the business problems, issues and goals that the business case will address and how it meets the desired business objectives and philosophy. • Operational justification – We'll specify the operational impact to the proposed solution and options including risks and benefits of transformation and potential impact of maintaining things as they are. • Financial justification – We'll provide the costs associated with the project implementation, its timeline, as well as the potential costs/losses associated with not implementing the proposed business case plan. Plan: The Steps Required to Achieve Transformation The success of any transformation project relies on a good plan, a plan that identifies all the activities, risks and timescales and follows a clear path to completion. The planning and design phases of a project will require the customer's input to ensure that Union has a complete understanding of the requirements and then defined work packages will be created and sequenced. Documentation created during the design phase is presented and reviewed with the customer and signed off before the project delivery stage commences. Project artefacts during the delivery phase will include highlight reports, issue and risk logs which are maintained throughout the life cycle of the project. Execute: The Plan Union utilises seasoned professionals to lead and manage implementation and delivery of the agreed designs; they ensure that the plans are executed. They work closely with customer change boards and IT departments to assure success and mitigate risk, using experience gained in the field and a thorough understanding of the technologies being implemented and the challenges of integration. Support & Management: Operate your future state Union Managed Services provides support and management of customer infrastructure located on customer premises, within Union's datacentres and within the public cloud. - Manage your IT environment: We enable our customers to benefit from enterprise class server infrastructure at a price point they can afford whilst providing the agility to compete and grow profitably. - Protect your data: With on-premises and off-premises options we can build a service to suit your needs, allowing you to get on with the job of running your business. - Survive a Disaster: The service costs a fraction of trying to build the same level of capability yourself and it provides an auditable safety-net so you can satisfy your customers, regulators and business owners. Discover Analyse Architect Go Plan Execute Support & Management

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