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Healthcode's application delivery supported with secure Managed Hosting solution

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The challenge Healthcode's core business is electronic billing and the company processes approximately 18,000 bills from providers to insurers on a daily basis and around 600,000 clinical records annually. Its services and applications are critical to the functioning of private hospitals, insurers and consultants up and down the country, who entrust them with extremely confidential, personal and commercially sensitive data. Given the sensitivities of the data that Healthcode handles and the regulatory framework governing the health industry, data sovereignty is a key issue for its clients who stipulate that their data should not leave the UK. To meet its clients' service delivery and data protection requirements head on, Healthcode required a secure, resilient managed hosting solution delivered only out of UK-based data centres, explained Peter Connor, Managing Director at Healthcode: "A lot of very sensitive data goes through our systems, and we're held directly accountable by our partners and their customers in the case of an outage or data breach. Our customers rely on our services to function day-to-day, so in order to support their businesses, it's critical that they can access our applications at all times. Our stringent compliance to the ISO27001 system in the management of information security is, after all, a core reason our services are chosen above our competitors, so we needed a hosting provider that could offer us all-important guarantees about data location, security and uptime." Healthcode Jointly owned by AXA PPPh, Bupa, Aviva, Nuffield Health and VitalityHealth, Healthcode is the leading online application software provider for the private healthcare sector in the UK. Specialising in products that enable private practices and hospitals to manage their insurance and billing processes, the company currently processes in excess of £2.5 billion worth of bills and insurance claims every year. With the increased use of e-billing and online insurance processing by its clients, Healthcode has seen demand for its range of applications grow rapidly in recent years, prompting the company to refresh its infrastructure. Claranet case study Healthcode Claranet supports Healthcode's application delivery with secure Managed Hosting solution Key services: • Managed Hosting • Web Acceleration and DoS Protection • Internet Connectivity • Hosted Desktop • Managed Email Security and Archiving • Managed Exchange

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