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ICAEW use Claranet hosting to quickly respond to web traffic

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The challenge ICAEW engages with their students and members at each stage of their careers. ICAEW trains, supports and guides them in their careers with the aim of enabling them to grow and advise businesses. This relies upon a dependable online infrastructure that can handle high peak-time traffic. Before Claranet, the ICAEW's infrastructure was not always able to handle this workload. ICAEW's need for a robust online service became clear five times a year when they released the ACA exam results. These results are posted on the site for students to view. At the time of release ICAEW's site sees a large spike in traffic, with up to 5,000 students trying to access their accounts to view their results at once. As Bill Wilson at ICAEW explains, this caused significant problems: "Our site used to find it very strenuous to handle traffic spikes around the time of ACA results. Eager students would repeatedly hit the refresh button to load their grades, which created up to 500 times the access requests than were made in non-peak times. With up to 150,000 potential users for the site at any one time, we wanted to provide a service where our students could get their results and get on with making decisions on the next steps of their careers. A flexible and reliable infrastructure solution was needed in order to meet our users' demands." ICAEW ICAEW is a world leading professional member organisation that promotes, develops and supports over 144,000 chartered accountants worldwide. Its ACA qualification to train chartered accountants is respected and valued worldwide. Much of ICAEW's engagement with its members and students is done online. Its digital channels are therefore vital, enabling ICAEW to reach out to their customers. Given how important its online presence is, ICAEW called upon Claranet to re-architect their website with Claranet's scalable Managed Hosting solution. Claranet case study ICAEW Claranet enables ICAEW to quickly respond to web traffic Key services: • Managed Hosting • Corporate Website Hosting • Web Acceleration and DoS Protection

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