Case Studies

Priory Group conserves patient confidentiality with Claranet's help

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For more information : claranet.co.uk - twitter.com/claranet To book an appointment or to discuss our Managed networks services : Call us : 0845 355 2000 - Email us : business@claranet.co.uk With a brief to improve network efficiencies and security, Claranet designed a bespoke, innovative networking solution to satisfy these requirements. Given the sensitive nature of the Priory's business, privacy and confidentiality sit at the heart of the Group's operations, which needed to be accounted for in the ultimate solution. The solution With this in mind, Claranet recommended and implemented a dual MPLS strategy, part of which included an assured separation element. This meant that two distinct networks were installed over the top of the Priory's existing connections. Separating the network in this way allows the two key lines of business, the administration network and the education network, to share the same physical infrastructure while operating independently and securely. The solution promised to save resources, ease management issues and reduce costs, satisfying the requirements set by the brief. Here Claranet uses encryption to underpin the separation of services and the virtual separation of the networks. The two networks provide a platform for building resource-assured VPNs, and support multiple control systems by partitioning resources. Moreover, separating the administration network from the education network at root ensures confidentiality and data integrity, and allows for the effective use of sophisticated, but commercially available, encryption techniques. Disaster recovery also features in the upgraded solution. The Priory operates its own large data centre, which they manage in-house, but now replicate everything in Claranet's data centre as a back-up. Should something go wrong in their data centre, the network switches seamlessly over to Claranet's as a failover, ensuring the delivery of line-of-business applications. The benefits While the new strategy took the Priory Group into unchartered territory, their faith in Claranet was repaid in full. Tina Walton explained: "When Claranet first introduced the concept of the combined dual MPLS and assured separation solution, it wasn't something that we had previously encountered. It's highly innovative, and there were few real-life examples that we could look to. But having worked with Claranet for a good amount of time, and built up a strong relationship with them, we decided to move forward on the project. Fortunately the solution has proved to be a brilliant success. If it's any measure, if we were to build another data centre tomorrow, we wouldn't hesitate to install the solution again. "We need to deploy critical onsite applications, and Claranet's solution has allowed us to do that safely and securely. Installing entirely distinct networks for our administrational and educational Claranet checks-in to the Priory to underpin patient confidentiality streams means that we've been able to bolster our encryption techniques and minimise the risks of a data breach." A big benefit of the project has been its cost-effectiveness. The new network configuration meant that the Group needed only to maintain the access connections it had for each site, rather than investing in additional infrastructure. With the number of sites on the network approaching 300, this meant significant cost savings. In addition, though the solution has evolved since the initial implementation, Claranet's original network remains in place, representing a sound investment. "We have been a Claranet customer for over eight years now and during that time the Group has experienced rapid growth, largely by acquisition. From the point of view of our networks, this might have posed significant integration problems, but at every turn, Claranet has been fast to react, and have evolved the solution to meet our often-complex requirements. "The most important thing I can say about the solution is that it works. We shouldn't and, importantly, don't have to intervene with the network. We have the confidence that our networks will support us, which in turn allows us to concentrate on building the business," Tina Walton concluded. For more information about Claranet services, and the benefits these deliver, go to: www.claranet.co.uk We need to deploy critical onsite applications, and Claranet's solution has allowed us to do that safely and securely. Installing entirely distinct networks for our administrational and educational streams means that we've been able to bolster our encryption techniques and minimise the risks of a data breach." Tina Walton - CIO at the Priory Group Case study Priory Group Managed networks

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