Case Studies

Priory Group conserves patient confidentiality with Claranet's help

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For more information : - To book an appointment or to discuss our Managed networks services : Call us : 0845 355 2000 - Email us : The challenge The Priory has been a customer of Claranet for eight years, initially taking a straightforward ADSL connection between a handful of sites. During this time, however, the Group has witnessed significant structural changes and significant growth. Faced with changing requirements, as a result of acquisitions, changing company direction, and organic growth, the Priory's network has been expanded over the years, with a large number of sites being incorporated. What started as a relatively simple, albeit large-scale, networking solution has grown with the business to meet the Priory's changing requirements. In 2008, the IT department at the Priory Group was given a mandate to migrate all IT services to an integrated in-house platform and to upgrade the Group's IT systems to be 'best in class'. Accordingly, the IT department undertook a comprehensive business systems strategy review, assessing all existing systems and platforms across the business to see where improvements and efficiencies could be made. Tina Walton, CIO at the Priory Group, explained "The business had changed significantly since Claranet initially implemented our network, and while it was meeting our requirements well, we were keen to find out what we could do to improve it in terms of efficiency, cost and security. Confidentiality is key in our line of business and we have a responsibility to protect all information, both at rest, and on transit via our networks. "The culmination of our IT systems' review was a strategic decision to replace our existing operations systems with new integrated solutions for patient records, income processing, staff costing and business intelligence systems, all of which needed to be accounted for in our network provision," she continued. About the Priory Group The Priory Group is dedicated to helping people improve their health and wellbeing, offering a broad range of services and facilities to help people achieve high quality clinical and educational outcomes that meet their specific needs. First established in 1980, the Group has grown rapidly both organically and by acquisition, expanding the Priory's services and specialisms. Though best known for their addiction rehabilitation services, they constitute just a small part of the Priory's operations. The Priory treats more than 70 different conditions through a nationwide network of over 275 facilities that support a wide range of needs, including specialist schools and colleges, mental healthcare clinics and care homes for older people. Case study Priory Group Managed networks Claranet checks-in to the Priory to underpin patient confidentiality

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