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TXM Plant kept responsive with Claranet's communications solution

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For more information : claranet.co.uk - twitter.com/claranet To book an appointment or to discuss our services : Call us : 0845 355 2000 - Email us : business@claranet.co.uk TXM Plant has eight sites, seven of which have moved in the past few years – all of which are supported by Claranet – and because their Hosted Voice service is accessed from the cloud, moving each site was incredibly straightforward. Not only can they keep their contact numbers, but with no physical private branch exchanges to worry about it cost nothing to make the move and it involved no downtime. Brian Cook, Global IT Strategic Manager of TXM Group, explained: "We wanted a centralised solution that would work well across multiple sites, where we could control everything centrally without needing to go out to site. This means we save time, money, and as a result, can make changes whenever we want. Claranet's services keep our communications manageable and efficient, allowing us to do amazing things for our organization." The result Claranet's solution for TXM Plant proved itself in 2014, when one of the worst storms in recent history launched itself against the Devon coast. Winds approached 90mph and a monster 67ft wave engulfed Dorset, causing 100,000 homes to lose power and 150 properties to be evacuated. Network Rail also experienced heavy damage, losing a 100ft length of rail track along the Dawlish coast to the waves. With the majority of lines closed due to severe weather warnings and parts of the track destroyed, the situation was extremely difficult. TXM Plant was central in the cleanup of the area and repairing the train lines. Through Claranet's communications solution, the company was able to bring plant vehicles on- scene at short notice and help repair the track in record time. Hosting in the cloud with Claranet has made the company indispensable in disaster recovery situations such as along the Dawlish coast. Brian continued: "We were some of the first on site to help repair the railway line, and our quick response time has helped us make a name for ourselves with key contacts in the logistics industry. Our relationship with Claranet has been very important to this recognition. We truly value our long- running partnership and look forward to it continuing far into the future." For more information about Claranet's services, and the benefits these deliver, go to: www.claranet.co.uk TXM Plant kept responsive with Claranet's communications solutions Claranet's services keep our communications manageable and efficient, allowing us to do amazing things Brian Cook Global IT Strategic Manager of TXM Group " Claranet case study TXM Plant

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