Case Studies

TXM Plant kept responsive with Claranet's communications solution

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The challenge Despite an IT team of only two, TXM successfully dominates a capital-intensive industry with over 275 plant machines, worth up to £300,000 each. TXM needed a communications solution built on a network that allowed it to connect multiple, changing sites with absolute reliability so that it could continue to support its customers wherever they might be. It was also important to the small, but effective IT team that the solution did not require much maintenance so they could concentrate on the smooth running of other areas of their IT estate. The solution Claranet enables TXM to respond to dynamic customer demands by supplying an agile Hosted Voice solution, which connects from their headquarters in Milton Keynes to all of their depots through a private MPLS network to ensure reliability of service. This solution has been rolled out to planning teams, operations and depot managers across the UK, helping TXM to optimise its communications. About TXM Plant TXM Plant Ltd is the largest supplier of road and rail hire vehicles in the UK, boasting a 30% market share with the most extensive plant fleet in the industry. It has expanded significantly since 2012 when it rebranded from NDS Plant (part of Network Rail) and from Hydrex before that. The company is known in the industry for its reliability and availability, both of which hinge on dependable communications through a central hub. Claranet has been working with TXM Plant over the past 14 years, providing support for their voice services to help the company do amazing things. Claranet case study TXM Plant TXM Plant kept responsive with Claranet's communications solution Key services: • Hosted Voice • Managed Network and MPLS

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