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5 real-life examples of IT improving the customer experience

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2 Peugeot Providing a replacement managed hosting solution at rapid speed River Island Enhanced connectivity allows River Island to improve in-store experience WPA Health insurance provider centralises and virtualises systems to enable anytime access to policyholders Kerad Games Social games developer uses Cloud technologies to drive business development and product innovation Unicef UK Managed hosting allows global charity to balance website traffic, improving the giving experience IT IMPROVING THE CUSTOMER EXPERIENCE In this short report we look at five leading organisations that have introduced incremental changes to help them improve the customer experience. Introduction Organisations large and small are reimagining how IT operates and the partner relationships they need to be successful now and for the future. Just five examples of IT driving business improvement

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