Improving communications

Ready, fire, aim! Ways to ensure your Hosted Voice rollout doesn’t shoot you in the foot

You have decided to introduce a brand new communications platform, but how will you manage the implementation to ensure it’s a success?

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Lost in Action: do you really know where your customers go?

When it comes to telephony, many businesses report not having a firm grip on the customer experience.

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Always Available: be a business hero, not a business fire-fighter

Out-of-date, incompatible systems are difficult to administer and not easy for customers to deal with. Old telephony can damage brand reputation, turn away customers, and have a negative impact on the

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All gain, no pain: when the going gets tough, the tough get flexible

Hosted voice offers the flexibility of BYOD without the regulatory and logistical headaches.

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Understanding identity management options in Office 365

Understanding identity management options in Office 365.

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The hidden costs of traditional phone systems

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Snow Joke - Why bad weather is bad news for business

The trick is to bring the cloud to your communications in the form of hosted voice services.

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