AGA Rangemaster are keeping in step with their increasingly tech-savvy customers, but overnight digital transformation is not an option. Incremental improvement is the more realistic approach. Watch the video to see what this means on the ground.
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“We now consider technology as being a strategic driver to top line growth and no longer purely a cost centre.” See how the best retailers are developing their business tech in this special report
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Real Business Value? : Or is your retail tech just digital lipstick on an analogue pig?
Last year Retail Week published, Three reasons why stores need to digitise. It’s well worth a read, but this did catch our attention: “Lift and learn solutions, self-service kiosks, POS projection...
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Zara’s parent company Inditex is the world’s largest fashion retailer and its profitability is legendary. Operating through the Zara brand, as well as Massimo Dutti, Bershka, Zara Home...
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Selling the dream has always been an important part of retail. So, it’s no surprise that great quality web content has become a vital way for retailers to improve the customer experience, tell...
Tech Natives: 5 ways retailers are gearing up for the new generation of customers
Fashion retail is gearing up for a seismic generational shift in 2019. This is the year that members of Gen Z (born between 1995 and 2005) will outnumber Millennials as the most populous generation...
King of the Mountains: how Mark Neale has scaled his outdoor retail business with tech
It can be a real challenge to read about the retail sector these days, with so many high street names struggling to adapt to the new digital landscape. But when a retailer reports vigorous sales...
Socially Savvy: coping with customer stampedes fuelled by the new breed of online influencers
The growing importance of social influencers on consumer purchase behaviour is changing the nature of traffic flow to retailer websites. The role didn’t even exist five years ago, but the value of...
It's a date: new 'shopping festivals' filling the retail calendar with tech
Shopping festivals such as Singles’ Day, Black Friday, and Amazon Prime Day are a relatively new phenomenon, but they are grabbing the headlines and driving impressive revenue gains for retailers...
Ready, Steady, Grow: how technology is putting struggling retailers back in the race
Expectations for the future were fading for Patisserie Valerie at the end of last year. But now under new management, plans are on the table again to bring the coffee and cake chain back to what it...
High Velocity Retail: a new way of thinking around speed of delivery
Last week the World Retail Congress (WRC) opened its doors in Amsterdam to over 180 speakers and 1300 industry leaders from around the globe...
From Store to Stage: how retailers are turning their physical spaces into showrooms and slowrooms