SlideShares

  • Moving on up: how agile telephony can improve business performance

    Moving on up: how agile telephony can improve business performance

    Missed calls can lose businesses surprisingly large amounts of money. They’re bad for morale and customer retention too.

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  • Making the Connection: the power of next generation communications, and the pressure this adds to your network

    Making the Connection: the power of next generation communications, and the pressure this adds to your network

    As business accelerates, integrated and flexible communications become vital. Embracing UCaaS leverages the power of today’s networks to create a communications environment that supports innovation an

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  • Email: still the favourite route of attack

    Email: still the favourite route of attack

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  • Cybersecurity Toolkit

    Cybersecurity Toolkit

    Cybersecurity is a fast-expanding field spanning network infrastructure, remote services, device diversity, even the nuances of human interaction and behaviour within the enterprise.

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  • The Big Five: major IT challenges for businesses across Europe

    The Big Five: major IT challenges for businesses across Europe

    European businesses face a tangle of changing technology, security challenges, and increasing regulation – but there are also opportunities for IT departments able to negotiate this landscape.

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  • Five reasons why fragmented departments fail to live up to their KPI objectives.

    Five reasons why fragmented departments fail to live up to their KPI objectives.

    Key Performance Indicators aggregate performance of multiple business processes – and if those parts are in silos, the KPIs won’t be met. This SlideShare presentation looks into the reasons why

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  • 5 ways European firms are tackling customer experience

    5 ways European firms are tackling customer experience

    How to build an always-on, omnichannel approach that meets customers’ demands all of the time.

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