Making the Connection: the power of next generation communications, and the pressure this adds to your network
As business accelerates, integrated and flexible communications become vital. Embracing UCaaS leverages the power of today’s networks to create a communications environment that supports innovation an
The Big Five: major IT challenges for businesses across Europe
European businesses face a tangle of changing technology, security challenges, and increasing regulation – but there are also opportunities for IT departments able to negotiate this landscape.
Five reasons why fragmented departments fail to live up to their KPI objectives.
Key Performance Indicators aggregate performance of multiple business processes – and if those parts are in silos, the KPIs won’t be met. This SlideShare presentation looks into the reasons why
5 ways European firms are building an always-on, omnichannel approach to customer experience
How to build an always-on, omnichannel approach that meets customers’ demands all of the time.
The customer has always been right. But in today’s accelerating, disrupting, always-on world, customer e
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