Hidden drag factors: 5 reasons why fragmented departments fail to meet KPIs

Key Performance Indicators aggregate performance of multiple business processes – and if those parts are in silos, the KPIs won’t be met. This SlideShare presentation looks into the reasons why, backed up by findings from talking to 750 IT and Digital leaders across Europe..
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Moving on up: how agile telephony makes for a better business
Moving on up: how agile telephony makes for a better business

Missed calls can lose businesses surprisingly large amounts of money. They’re bad for morale and customer r...

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Making The Connection
Making The Connection

As business accelerates, integrated and flexible communications become vital. Embracing UCaaS leverages the...