How Digital Leaders operate in the 24x7 marketplace (Plus, nine points to set your IT on fire in 2019)
Missed calls can lose businesses surprisingly large amounts of money. They’re bad for morale and customer retention too. The features of modern telephony systems allow you to provide a much better cus
Key Performance Indicators aggregate performance of multiple business processes – and if those parts are in silos, the KPIs won’t be met. This SlideShare presentation looks into the reasons why, backe
Cybersecurity is a fast-expanding field spanning network infrastructure, remote services, device diversity, even the nuances of human interaction and behaviour within the enterprise. Today’s IT expert
European businesses face a tangle of changing technology, security challenges, and increasing regulation – but there are also opportunities for IT departments able to negotiate this landscape. This Sl
Key Performance Indicators aggregate performance of multiple business processes – and if those parts are in silos, the KPIs won’t be met. This SlideShare presentation looks into the reasons why, backe
How to build an always-on, omnichannel approach that meets customers’ demands all of the time.
