As businesses grow, integrated and flexible communications become vital. Unified Communications as a Service has become a key part of this, offering a wide range of benefits, but also necessitating increased bandwidth.
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Most Recent Presentations
Moving on up: how agile telephony can improve business performance
Missed calls can lose businesses surprisingly large amounts of money. They’re bad for morale and customer retention too.
Email: still the favourite route of attack
The Big Five: major IT challenges for businesses across Europe
European businesses face a tangle of changing technology, security challenges, and increasing regulation – but there are also opportunities for IT departments able to negotiate this landscape.
Five reasons why fragmented departments fail to live up to their KPI objectives.
Key Performance Indicators aggregate performance of multiple business processes – and if those parts are in silos, the KPIs won’t be met. This SlideShare presentation looks into the reasons why
5 ways European firms are tackling customer experience