Moving on up: how agile telephony makes for a better business

Missed calls can lose businesses surprisingly large amounts of money. They’re bad for morale and customer retention too. The features of modern telephony systems allow you to provide a much better customer experience
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A world of difference
A world of difference

How Digital Leaders operate in the 24x7 marketplace (Plus, nine points to set your IT on fire in 2019)

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Hidden drag factors: 5 reasons why fragmented departments fail to meet KPIs
Hidden drag factors: 5 reasons why fragmented departments fail to meet KPIs

Key Performance Indicators aggregate performance of multiple business processes – and if those parts are in...