How to build an always-on, omnichannel approach that meets customers’ demands all of the time.
Most Recent Presentations
Freya Wilson's 'Gaining A Foothold' presentation from IP EXPO Manchester 2019.
'Hacking from the Inside' presentation from IP EXPO Manchester 2019.
How Digital Leaders operate in the 24x7 marketplace (plus, nine points to set your IT on fire in 2019).
Missed calls can lose businesses surprisingly large amounts of money. They’re bad for morale and customer retention too.
As business accelerates, integrated and flexible communications become vital. Embracing UCaaS leverages the power of today’s networks to create a communications environment that supports innovation.
Is your email security up to the challenge?
Cybersecurity is a fast-expanding field spanning network infrastructure, remote services, device diversity, even the nuances of human interaction and behaviour within the enterprise.
European businesses face a tangle of changing technology, security challenges, and increasing regulation – but there are also opportunities for IT departments able to negotiate this landscape.
Key Performance Indicators aggregate performance of multiple business processes – and if those parts are in silos, the KPIs won’t be met. This SlideShare presentation looks into the reasons why, backe